Question 1

What is the minimum order quantity for custom prints or embroidery?

Accepted Answer

We cater to orders of all sizes, from small batches to large runs. For custom print or embroidery orders, we recommend a minimum order quantity of 25 units. For orders below this quantity, we suggest DTF transfer. Contact us for specific details regarding your order.

Give us a call on: 01295 770045

Question 2

How do I submit artwork for custom prints or embroidery?

Accepted Answer

Artwork can be submitted via email (sales@sew-inkcredible.co.uk). We accept a wide range of file formats, but for the best results, we recommend vector files (AI, EPS, PDF) for prints and high-res Photoshop files (300 DPI) for embroidery. Check out our full artwork submission guidelines for more details. https://www.sew-inkcredible.co.uk/resources

Question 3

What types of products can I order for my clients?

Accepted Answer

We offer a wide selection of garments and accessories for printing or embroidery, including t-shirts, hoodies, workwear, aprons, bags, and much more. If you're looking for something bespoke, let us know, and we’ll help source it!

Question 4

Can I get a sample of the product before placing a bulk order?

Accepted Answer

Yes! We understand the importance of seeing the product before committing to a large order. We offer sample orders so you can check the quality of both the garment and the print or embroidery.

Question 5

What is the typical turnaround time for custom orders?

Accepted Answer

Our standard turnaround time is 7 working days, but we also offer priority services from a 3 day turnaround (terms and conditions apply).

Question 6

Do you offer eco-friendly printing options?

Accepted Answer

Absolutely! We offer a range of eco-friendly options, including water-based inks and vegan-friendly materials that are free from harmful chemicals, PVC, and phthalates. Let us know if you want to go green for your client's order!

Question 7

Can you handle large volume orders?

Accepted Answer

Yes! We specialise in high-volume orders. Whether you're looking to print or embroider 100 or 10,000 pieces, we have the capacity to handle large orders quickly and efficiently. Our state-of-the-art machinery ensures the same quality and precision across every single item.

Question 8

How do I place an order?

Accepted Answer

Placing an order is simple! Just get in touch with us to discuss your client’s requirements. We’ll guide you through the entire process from selecting the right garments and techniques to submitting artwork and finalising the order details.

Question 9

What if I have specific customisation requests for my client's order?

Accepted Answer

We love a challenge! Whether it’s a unique design, a specific finish like glow-in-the-dark or metallic inks, or a custom garment, we’re happy to help. Just let us know your client’s requirements, and we’ll work with you to find the perfect solution.

Question 10

Can you assist with branding or re-labelling for my client's products?

Accepted Answer

We offer re-labelling services to help your client’s products stand out. Whether it’s replacing manufacturer labels with your client’s brand or adding custom tags and packaging, we’ll handle the details with care and precision.

FAQ

Frequently asked questions